I was devastated when my car started malfunctioning, it was 2009 Honda fit. The car buckled every time I switched gears and my dealership said it would take over a week to see me. I decided to try Edward's and they got me in the very next day. I ended up asking them to run a computer diagnostic which cost $95. After it was determined that it was not a computer issue, I realized that I still had the drive train warranty from the dealership. I was mad at myself for wasting the $95 for the diagnostic, but when I got there, they told me that they were glad that the car was under warranty and didn't charge me the $95. I don't think that is very common in the auto repair industry and I have to say that I am very impressed and would recommend anybody else to go there.